On purchasing any goods, consumers require a written note of warranty to ensure that the goods or items they are buying will be free of defects and work for a long. “Warranty” or “Guarantee” are two terms that are used interchangeably. A warranty certificate or guarantee certificate accompanies all kinds of products, especially electronics, which states the term of repair or replacement in case of any defect or other issues within a declared period of time. In this post, we will share our latest Warranty Certificate Templates to help prepare your own quickly.
What Actually a Warranty Certificate?
A warranty certificate is fundamentally a contractual agreement that the goods or services you are selling will be meeting particular quality standards without any defects. Warranty of course means the company’s high-level confidence in the quality and performance of their product or service. Generally, warranty certificates are issued by manufacturers, but it has become an important tool for third parties (like sellers or distributors) to offer warranty certificates or warranty cards with the products they sell. Warranty certificates play the same role in the case of services as products.
If a consumer is not offered a warranty certificate, or they need to make claim due to some defect in the product, they may write a letter to claim a warranty outlining all the faults and details of the product or service purchased. Sometimes, manufacturer companies provide the sellers with detailed documents of terms and conditions and warranty statements. Then sellers issue warranty certificates to the consumers.
Free Warranty Certificate Templates:
Check out the previews of our Free Printable Warranty Certificate Templates created using MS Word document.
Click on the below download button to quickly get this Warranty Certificate Template.
Here’s the download button for this free Warranty Certificate Template.
Components of Warranty Certificates:
There are no set rules for issuing a warranty. It can be either a short document or just a business card with a warranty note on it offered to the customer. However, it should clearly list the company name, product name, serial number/product registration number, and exact and obvious terms of the warranty, so that warranty becomes legal and official to the consumers.
Contents and terms mentioned in the warranty certificate should be complete and easily comprehended by the consumer to prevent any confusion, legal claims, or disputes in case of fault, refund, or replacement. While issuing a warranty certificate, include only reasonable terms of the warranty that are not likely to be out of your pocket or beyond the budget. Warranty is usually offered for at least one year at no extra cost. But avoid offering such reasonable terms as free 5 years of repair, or a 3-year replacement guarantee.
The reality is that when you sell your product, you are giving some expectation to the consumer about the quality of the product or service as an implied warranty. For example, while buying a cell phone, a consumer expects that it will be working with all features it is offering, or while buying a motorbike, a consumer expects it will drive long when you start it.
Advantages of Warranty Certificate:
A warranty certificate can be an incredibly valuable marketing tool. Using this tool, you are actually trying to lower the perceived risk that the consumer feels in buying a product or service. Put yourself on the customer’s side to decide what a customer may be looking for in a warranty certificate to be included when they are buying a product or service. So think the ways to ensure that a product or service sounds less risky to a potential customer. For instance: a money-back guarantee, free repair for a particular period of time, or replacement of the item within a declared period of time from the date of purchase. It sounds like an insurance policy to the customer that encourages them to take risks.
Let us mention an important point here. If you want to sell your product with minimal markup in order to make money from service, then service should not be covered in warranties. You can offer a warranty on a product but not the safety of a product. Seller is only liable for the warranty terms defined on the warranty certificate, but not for the missing out or damage of the product caused by negligent behavior.
Keeping the above-described points in mind, you can easily draft the warranty certificate. Let’s have an example of an air conditioner warranty certificate. It can cover the company name, product name, model number, product registration number, date of installation, installation by (person name), name of the owner, address of installation, and all terms of service and repair of the air conditioner. Company seal or stamp will make the certificate more official, authentic, and legal.